Terms and Condition
Last updated: March 2026. These Terms & Conditions (“Terms”) govern your use of the Pushpanjali website and online store operated by Pushpanjali Gramodyog, Pratapgarh, Uttar Pradesh, India (“we”, “us”, “our”).
1. Acceptance
By accessing or placing an order on this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the site or complete a purchase.
2. Products & pricing
We strive to display accurate descriptions, images, and prices. Product availability, packaging, and prices may change without prior notice. We reserve the right to correct errors, cancel orders if a product is unavailable or mispriced, and limit quantities.
3. Orders
When you place an order, you offer to purchase the items in your cart subject to these Terms. We will confirm acceptance by email or on-screen message where applicable. We may refuse or cancel orders in case of fraud risk, stock issues, or operational reasons.
4. Payment (Razorpay)
Online payments on this website are processed securely by Razorpay, our authorised payment gateway. By paying, you agree to Razorpay’s applicable terms and policies in addition to ours. We do not store your full card or UPI credentials on our servers; such data is handled by Razorpay according to their security standards and regulatory requirements.
5. Shipping & delivery
Delivery timelines and charges (if any) are shown at checkout or communicated separately. Risk of loss passes to you upon delivery to the address provided. You are responsible for ensuring correct shipping details.
6. Cancellations, returns & refunds
Cancellation and return policies depend on product type, hygiene, and applicable law. Where eligible, refunds for failed transactions or approved returns will be processed through the original payment method or as required by Razorpay/your bank. Please contact us at WhatsApp or via our https://pushpanjaliglobal.com/contact page for assistance.
7. Use of the website
You agree not to misuse the site, attempt unauthorised access, scrape content for commercial use without permission, or violate applicable laws. We may suspend access where necessary to protect users or our systems.
8. Intellectual property
All trademarks, logos, text, images, and layout on this site are owned by us or our licensors. You may not copy or exploit them without prior written consent.
9. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or products. Our total liability for any claim relating to an order is limited to the amount paid for that order.
10. Governing law
These Terms are governed by the laws of India. Courts at Pratapgarh / Uttar Pradesh shall have exclusive jurisdiction, subject to mandatory consumer protection rules where applicable.
11. Contact
Pushpanjali Gramodyog
Factory: B-7,8 C-13, Industrial Area, Sukhpal Nagar, Bela Pratapgarh, India – 230002
