Last updated: March 2026. Pushpanjali Gramodyog (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, and protect personal information when you use our website and services, including when you pay through our payment partner Razorpay.

1. Information we collect

We may collect: name, email address, phone number, delivery and billing addresses, order history, and messages you send us. When you pay online, payment details (such as card, UPI, or wallet information) are collected and processed byRazorpay. We typically receive confirmation of payment status (success/failure, transaction reference) rather than your full card or UPI PIN on our own servers.

2. How we use your information

We use personal data to process and deliver orders, communicate about purchases, provide customer support, improve our website, comply with legal obligations, and detect fraud or abuse. We do not sell your personal information to third parties for their marketing.

3. Payment processing (Razorpay)

Online payments are facilitated by Razorpay Software Private Limited. Razorpay processes payments in accordance with its own privacy and security practices. We encourage you to read Razorpay’s privacy notice at razorpay.com/privacy.

4. Cookies & similar technologies

We may use cookies or local storage to keep you signed in (where applicable), remember cart contents, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some features.

5. Sharing of information

We may share data with: Razorpay for payment processing; delivery partners to ship your order; IT and hosting providers who help run the website; and authorities when required by law. These parties are expected to use data only for the purposes we specify.

6. Data retention

We retain order and account-related information for as long as needed to fulfil legal, accounting, and operational requirements, then delete or anonymise it where appropriate.

7. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your rights

Depending on applicable law (including Indian data protection rules as they evolve), you may have the right to access, correct, or request deletion of your personal data, and to object to certain processing. Contact us using the details below to make a request.

9. Children’s privacy

Our services are not directed at children under 18. If you believe a child has provided us personal data, please contact us and we will take appropriate steps.

10. Changes

We may update this Policy from time to time. The “Last updated” date will change accordingly. Continued use of the site after changes constitutes acceptance of the updated Policy.

11. Contact

For privacy-related questions or requests:

Pushpanjali GramodyogPhone:WhatsAppOr use our https://pushpanjaliglobal.com/contact page.

Related:Terms & Conditions